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For questions about your shipments and/or cargo-only services, request information to:
comercial.carga@volaris.com
operaciones.carga@volaris.com
Call Center
Mexico: (55) 1102 8000,
the United States: 1 855 VOLARIS (8652747)
Guatemala: +502 2301 3939,
Costa Rica: +506 4 0000 229,
El Salvador: +503 2504 5540.
For any other doubt or clarification related to your trip, contact us through: https://cms.volaris.com/es/informacion-util/contacto/
Cargo Stations
If you need to contact one of our Cargo Stations, you can find the contact information here.
Chihuahua
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Aeropuerto Internacional Roberto Fierro Hangar 12, Zona Federal |
| Phone | (614) 4468011/6143023404 |
| Working hours | Monday to Friday from 6:30 to 11:00 and from 17:00 to 21:00 Saturday from 6:30 to 14:00 and from 19:00 to 22:00/Sunday from 06:30 to 09:30 and from 18:30 to 21:30 |
Ciudad Juarez
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Carretera Panamericana Km 18.5, interior del aeropuerto zona de carga. |
| Phone | 5533-962890 |
| Working hours | Monday to Friday from 08:00 to 12:00 - 16:00 a 20:00, Saturday from 08:30 to 13:00 |
Hermosillo
| Provider | Mexican Cargo Sales |
|---|---|
| vuelatucarga@mcs-holding.com | |
| Address | Carretera Bahía de Kino Km. 9.5, C.P. 83220, Municipio de Hermosillo, Son. |
| Phone | (662) 261 1261 / (662) 306 6026 |
| Working hours | Monday to Saturday from 04:30 to 12:00 and 14:30 to 22:00, pre-alert Sunday from 06:00 to 10:00, 16:00 to 20:00 |
La Paz
| Provider | Soporte Aéreo Ejecutivo y Carga |
|---|---|
| ventas@soporteaereo.com | |
| Address | Aeropuerto Internacional Manuel Marquez de León. Carretera Transpeninsular Km. 13 Zona de carga. La Paz, Baja California Sur CP 23210 |
| Phone | (664) 683-8184 |
| Mobile | (664) 374-2914 |
| Working hours | Monday to Friday from 09:00 to 17:00 , Saturday and Sunday from 09:00 to 15:00 |
Los Cabos
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Aeropuerto Internacional de Los Cabos, Carretera Transpeninsular Km. 43.5 Edificio 2 Bodega 4 C.P. 23420 Municipio San José del Cabo, B.C.S. |
| Phone | (624) 1727080/5516395649 |
| Working hours | Monday to Friday from 8:00 to 20:00, Saturday from 09:00 to 18:00, Sunday prior appointment |
Mazatlan
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Aeropuerto Internacional de Mazatlán, Internacional Local 2. Mazatlán Sinaloa CP.82000 |
| Phone | (669) 9548393 and (669)2111618 |
Mexicali
| Provider | Mexican Cargo Sales |
|---|---|
| vuelatucarga@mcs-holding.com | |
| Address | Aeropuerto Internacional General Rodolfo Sánchez Taboada, carretera Mesa de Andrade Km. 23.5 S/N, Col. Mariano Abasolo C.P.21600 Mexicali, Baja California |
| Phone | (686) 552 3655 / (686) 174 7000 |
| Working hours | Monday to Saturday 06:00 to 19:00, Sunday 06:00 to 12:00 and 15:00 to 19:00 |
Tijuana
| Provider | Soporte Aéreo Ejecutivo y Carga |
|---|---|
| ventas@soporteaereo.com | |
| Address | Carretera Aeropuerto S/N Col. Nueva Tijuana Del. Mesa de Otay (Zona de Carga) |
| Phone | (664)683-8184 |
| Mobile | (664) 374-2914 |
| Working hours | We receive your Cargo 09:00 to 16:30 hrs. We deliver until 20:00 hrs. |
Torreon
| Provider | Logística Torres |
|---|---|
| contacto@logisticatorres.mx | |
| Address | Carretera Torreón San Pedro km 9, Aeropuerto Internacional de Torreón Francisco Sarabia S/N |
| Phone | (8712925365) |
| Working hours | Monday to Friday from 08:00 to 21:00 hrs. |
Huatulco
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx / viridianamoreno@coecsa.mx | |
| Address | Aeropuerto Internacional de Huatulco. Zona de Carga. Carretera Costera Pinotepa-Salina Cruz Km. 237, El Zapote, Santa María Huatulco, OAX. C.P.70980 |
| Phone | 01 (222) 2905774 |
| Mobile | (045) 9512287316 / (045)951 218 4644 |
| Working hours | Monday to Friday 09:00 -18:00 Saturday 09:00 - 16:00 Sunday 11:00- 16:00 |
Guadalajara
| Provider | Mexican Cargo Sales |
|---|---|
| vuelatucarga@mcs-holding.com | |
| Address | Aeropuerto Internacional Miguel Hidalgo Carretera Chapala-Guadalajara, Calle 20 de Noviembre 8683, Tlajomulco de Zúñiga C.P.45692 |
| Phone | (33) 3164 4234 / (55) 8008 6056 / (33) 3164 4230 / (33) 3110 0990* (*working hours from 09:00 to 18:00) |
| Working hours | Monday to Friday 24hrs / Saturday 00:00 - 22:00 / Sunday 05:00 - 22:00 |
Leon / Bajio
| Provider | Soporte Aéreo Ejecutivo y Carga |
|---|---|
| ventas@soporteaereo.com | |
| Address | Carretera Silao - León Km 5.5, Col. Nuevo México. Aeropuerto Internacional de Guanajuato |
| Phone | (664) 683-8184 |
| Mobile | (664) 374-2914 |
| Working hours | Monday to Friday from 04:00 to 12:00, 14:30 to 22:00, Saturday and Sunday 14:00 a 17:00 |
Mexico City
| Provider | DOMESTIC AIR CARGO. |
|---|---|
| comercial@dac-cargo.com | |
| Address | Francisco Sarabia 18 Col. Peñón de los baños, C.P. 15620 México, D.F. Zona de carga |
| Phone | 556916-9262/55 1560-0398 (*working hours from 09:00 to 18:00) |
| Working hours | 24 hours |
Monterrey
| Provider | Logística Torres |
|---|---|
| contacto@logisticatorres.mx | |
| Address | Aeropuerto Internacional de Monterrey, Carretera Miguel Aleman Km. 24 Zona de Carga. Apodaca, C.P. 66600, Monterrey N.L. |
| Phone | (811) 088-8297/(811) 088-8330 |
| Working hours | Monday to Friday from 06:00 to 22:30 hrs. Saturday and Sunday from 06:00 to 14:00 and from 16:00 to 22:30 hrs |
Oaxaca
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx/viridianamoreno@coecsa.mx | |
| Address | Aeropuerto Internacional de Oaxaca “Benito Juárez”. Zona de Carga. Carretera Federal Oaxaca-Puerto Ángel Km. 7.5, Oax. CP. 68101 |
| Phone | 01 (222) 2905774 |
| Mobile | (045) 9512287316/(045) 951 218 4644 |
| Working hours | Monday to Friday 09:00 - 17:00 Saturday 09:00 - 14:00 |
Puerto Vallarta
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Blvd. Francisco Medina Ascencio #7990-A, Col. Villa Las Flores. CP.48335 |
| Phone | (322) 2091653/3221862579 |
| Working hours | Monday to friday from 09:00 to 18:30, Saturday from 08:30 to 15:30 |
Puebla
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx/viridianamoreno@coecsa.mx | |
| Address | Carretera Federal México - Puebla Km. 91.5 Huejotzingo, Puebla CP 74160 |
| Phone | 01 (222) 2905774 |
| Mobile | (045) 9512287316 and (045) 951 218 4644 |
| Working hours | Monday to friday from 09:00 to 17:00, Saturday from 09:00 to 14:00 |
Veracruz
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx/viridianamoreno@coecsa.mx | |
| Address | Aeropuerto Internacional de Veracruz. Zona de Carga. Carretera Veracruz - Xalapa Km 13.5, Las Bajadas s/n Veracruz. C.P. 91698. |
| Phone | 01 (222) 2905774 |
| Mobile | (045) 9512287316 and (045) 951 218 4644 |
| Working hours | Monday to Friday 07:00 to 23:00, Saturday 10:00 to 16:00 |
Queretaro
| Provider | Icasa |
|---|---|
| icasa_qro@integracargo.com/operaciones_qro@integracargo.com | |
| Address | Carretera Paraiso, Bernal Estatal 100 km 7- 450 B a un lado de la gasolineria Shell. |
| Phone | 442 191 2962 |
| Working hours | Customer service and working hours are from 09:00 to 18:00 |
Cancun
| Provider | Icasa |
|---|---|
| leonel.vargas@integracargo.com / jpaz@integracargo.com | |
| Address | Aeropuerto Internacional de Cancún , Local 2146 exterior Terminal 2, Cancún Q. Roo. CP. 77500 |
| Phone | (998) 8862213/(998)2793303/(998)2820184 |
| Working hours | Monday to Friday 08:00 - 22:00 / Saturday and Sunday 08:00 - 19:00 |
Merida
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx/ viridianamoreno@coecsa.mx | |
| Address | Aeropuerto Internacional de Mérida. Zona de Carga. Carretera Mérida-Uman. Km.14.5 Mérida, Yuc. C.P. 97291 |
| Phone | 01 (222) 2905774 |
| Mobile | (045) 9512287316/(045) 951 218 4644 |
| Working hours | Monday to Friday 05:30 -23:00 Saturday 06:00 - 14:00 y 20:00 - 23:00 Sunday 06:00 - 11:00 y 20:00 23:00 |
Villahermosa
| Provider | Coecsa |
|---|---|
| contacto@coecsa.mx/ viridianamoreno@coecsa.mx | |
| Address | Aeropuerto Internacional de Tabasco. Zona de Carga. Carretera Federal Dos Montes-Aeropuerto centro, Villahermosa, Tabasco, C.P. 86280. |
| Phone | 993 20 93 200 |
| Working hours | Monday to Friday 12:00 to 22:00 hrs, Saturday closed, Sunday from 19:00 hrs to 22:00 hrs |
Chetumal
| Provider | ON TIME EXPRESS LOGISTIC (OTEL) |
|---|---|
| Address | Aeropuerto Internacional de Chetumal, prolongacion Av. Revolucion no. 660, Col. Industrial C.P. 77049 Chetumal, Quintana Roo. |
| paulino.sonda@otel.com.mx | |
| Phone | (55) 55644615 |
| Working hours | Monday to Friday from 10:00 to 19:00 Saturday 13:00-19:00 |
Tuxtla Gutierrez
| Provider | Logística Torres |
|---|---|
| contacto@logisticatorres.mx | |
| Address | Carretera Panamericana 1078 L9, Nayarit y Nuevo Leon, Col. Juan Crispin NTE, CP. 29020, Tuxtla GTEZ. CHIS |
| Phone | 961 312 1291 |
| Working hours | Monday to Friday from 06:00 to 21:30 hrs. No service on Saturday and Sunday. |
Central America
| Provider | United Freight Management |
|---|---|
| Mauricio.Arias@UFM.aero | |
| Address | 1km oeste del Aeropuerto Int. Juan Santamaría. Edificio Terminales Santamaría, 2do piso. |
| Phone | 506-8888-9977 |
| Working hours | 8:00am-6:00pm from monday to sundayde lunes a domingo. |
Orlando
| Provider | FLYUS |
|---|---|
| araceli.macias@flyus.aero / jazmin.castro@flyus.aero | |
| Phone | 310 6583910/310 4692751 |
| Working hours | Monday to Friday from 08:00 AM to 5:00 PM |
Miami
| Provider | FLYUS |
|---|---|
| araceli.macias@flyus.aero / jazmin.castro@flyus.aero | |
| Phone | 310 6583910/310 4692751 |
| Working hours | Monday to Friday from 08:00 AM to 5:00 PM |
Houston
| Provider | FLYUS |
|---|---|
| araceli.macias@flyus.aero / jazmin.castro@flyus.aero | |
| Phone | 310 6583910/310 4692751 |
| Working hours | Monday to Friday from 08:00 AM to 5:00 PM |
Dallas
| Provider | FLYUS |
|---|---|
| araceli.macias@flyus.aero / jazmin.castro@flyus.aero | |
| Phone | 310 6583910/310 4692751 |
| Working hours | Monday to Friday from 08:00 AM to 5:00 PM |
Los Angeles
| Provider | FLYUS |
|---|---|
| araceli.macias@flyus.aero / jazmin.castro@flyus.aero | |
| Phone | 310 6583910/310 4692751 |
| Working hours | Monday to Friday from 08:00 AM to 5:00 PM |